Effective Date: 1st April 2025
Company Name: Xapner
Company Website: xapner.com
Contact: info@xapner.com
Xapner is a digital agency offering professional services including:
Website Design & Development (WordPress, Laravel)
Graphic Design
Digital Marketing & Social Media Management
Software & Application Development
Business Solution Systems
A project officially begins when a client accepts a quotation in writing or via email. Acceptance signifies agreement to these Terms & Conditions.
Clients must provide all required content (text, images, information) timely for successful project completion. Delays due to incomplete submissions are the client’s responsibility.
If Xapner assists in sourcing content, we are not liable for inaccuracies or delays.
Clients are responsible for reviewing and approving all drafts and proofs in writing. Once approved, further changes will be billed at the standard hourly rate. No liability is held for errors or dissatisfaction after final approval.
Hosting is billed annually. Non-payment can result in suspension.
Domains registered via Xapner remain under our management unless transferred officially (release fee applicable).
FTP or backend access is not granted unless explicitly agreed.
Email services are limited; responsibility for spam, bounce rates, and security remains with the client.
Server overuse notifications will be issued. Non-action may result in service suspension.
All platforms provided remain the intellectual property of Xapner unless agreed otherwise in writing.
Source code access is not provided.
Delays in content population by the client do not justify payment delays. Content population services are available separately.
Marketing packages are valid for 30 days. Renewal is required for continuous service.
Xapner does not guarantee specific results due to platform restrictions (e.g., ad account issues).
Posting schedules are adhered to via marketing calendars. Excessive client interference may affect delivery and incur extra charges.
Terms will be outlined in individual quotations.
Digital marketing and management services must be paid upfront.
Website projects may be paid in installments; full payment is due upon delivery.
Late payments result in service suspension and possible penalties.
Projects cancelled by the client will be invoiced for completed work.
No refunds are issued for completed services.
Unused payments may be transferred to another service at management’s discretion.
All content, designs, text, software, and materials provided on Xapner’s websites and platforms are the property of Xapner.
Clients are responsible for ensuring third-party material rights. Xapner holds no liability for copyright infringements.
Completed projects may be featured in our portfolios unless the client opts out in writing.
Xapner is not liable for:
Third-party platform issues (Shopify, Facebook bans, etc.)
Security breaches or downtime unless covered by a maintenance plan
Delays due to client inaction or incomplete submissions
Any direct, indirect, incidental, consequential, or punitive damages
Total liability will not exceed the amount paid for the affected service.
Clients agree to indemnify and hold Xapner harmless against claims, damages, losses, or liabilities arising from:
Use of our websites or services
Violation of these Terms
Violation of any third-party rights
Use of our services is governed by our Privacy Policy, available on our website. By using our services, clients consent to data processing as described.
Our website uses cookies for improved browsing and traffic analysis. By using the site, you consent to the use of cookies as outlined in our Cookie Policy.
Services are provided “as is” without any warranties. No guarantees are made for uninterrupted, error-free, or secure services.
Xapner will not be held responsible for delays or failures caused by circumstances beyond reasonable control (natural disasters, war, political unrest, internet failures, etc.)
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be settled in the courts of [Insert Jurisdiction].
Our website may contain external links for user convenience. Xapner is not responsible for the content or privacy practices of those sites.
Xapner is not liable for:
Losses due to third-party services/platforms
Client’s failure to fulfill requirements
Unforeseen platform downtimes
Limitations beyond agreed scope without further quotation
Xapner reserves the right to suspend or terminate services without notice for violation of these Terms or unlawful activity.
Clients inactive for 2 months after project initiation will be issued follow-ups. Projects may be closed after this period. Reactivation requires full project payment.
Xapner reserves the right to revise these Terms at any time. Updates will be published on our website with an updated effective date.
Xapner: info@xapner.com
This is a general Terms & Conditions document template for digital services. It’s recommended to have this document reviewed by a legal professional to ensure compliance with local regulations.
